Returns & Exchanges
At Freestyle Watches, we want you to be completely satisfied with your purchase. If your new timepiece doesn't meet your expectations, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Item
Securely place the watch in its original packaging, including all manuals and warranty cards, to ensure it is protected during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing