Frequently Asked Questions
Everything you need to know about your next favorite timepiece.
What materials are used in Freestyle Watches?
Our watches are crafted using premium materials, including surgical-grade stainless steel, scratch-resistant sapphire crystal, and genuine Italian leather or high-durability silicone straps.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
Are your watches water-resistant?
Yes, most of our models are water-resistant up to 5 ATM (50 meters), making them safe for light swimming and showering. Please check the specific product page for individual depth ratings.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the watch in its original, unworn condition with all packaging for a full refund.
Do the watches come with a warranty?
Every Freestyle watch comes with a 2-year limited warranty that covers manufacturing defects and movement issues from the date of purchase.
How do I adjust my watch strap?
Metal link bracelets can be adjusted using a standard link removal tool or at any local jeweler. Our mesh and leather straps feature easy-release pins for quick, tool-free adjustments.